Cosmopolitan Student Homes
Cosmopolitan Student Homes : UK registered social landlord
Cancellation refunds policy

The distance selling regulations and your rights to cancel this agreement

Your accommodation has been selected by you via the internet, and therefore the distance selling regulations will apply to this agreement. The following cancellation rights will apply:

Seven days after confirmation of this agreement
The Distance Selling Regulations entitle you to cancel this agreement without penalty during seven working days starting from the date after you confirm this agreement (the statutory cancellation period).

The statutory cancellation period will apply from whenever you confirm this agreement. However you will not be able to cancel on this basis after you have moved into the property, so if you confirm this agreement during the last seven days before you move in, your cancellation period will be shorter.

If you wish to cancel this agreement after the statutory cancellation period, the following additional rights will apply:

Up to and including 30 days before the start of your tenancy
You can cancel at any time during this period, but there will be an administration charge of £50. This will be deducted from the deposit paid by you and the balance of the deposit will be returned to you.

During the last 30 days before the start of your tenancy – you will only be able to cancel this agreement if a suitable replacement tenant is found to take your place. Either you can find a suitable replacement tenant yourself, or we can find one for you. However if it is left to us, we will only do this after all our other rooms have been let. In either case there will be an administration charge of £50. Again, this will be deducted from the deposit paid by you and the balance of the deposit will be returned to you. Note that if no replacement tenant is found, you will be responsible for payment of the rent in full, even if you do not move in to the property.

Cancellation / Refunds
If you wish to cancel this agreement, you should let us know as soon as possible. Written cancellation / refund requests should be made too the Accommodation Office where you have made your booking. (Detailed address information can be found on the individual accommodation information pages. Refunds are normally processed within 14 working days.

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Cosmopolitan Student Homes specifications and are meant to convey the quality and feel of Cosmopolitan Student Homes.
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